Price Match Guarantee
You won't find a lower price elsewhere. If you happen to find one, we'll not only match that price with any other local retailer but also offer an additional discount. There are two ways to qualify for our price match guarantee:
1. Prior to making a purchase with us:
- Visit our store in person.
- Inform us of the product you wish to purchase and the price you want us to match.
- Provide proof of the competitor's price, which can be in the form of an online product display, online advertisement, a message from the competitor (via WhatsApp, Facebook, etc.), or a photo of the physical product with a marked price.
- We will match the competitor's price and offer an additional discount of £10 or 10%, whichever is lower.
If we deem the competitor's price to be invalid:
We recommend that you make the purchase from the competitor, provide us with proof of purchase (receipt), and we will issue you store credit equivalent to £10 or 10%, whichever is lower.
2. After making a purchase with us:
If you find the same product at a lower price with another retailer within 7 days of your purchase, please follow these steps for a refund of the price difference:
- Visit our store in person.
- Inform us of the product you wish to purchase and the price you want us to match.
- Provide proof of the competitor's price, which can be in the form of an online product display, online advertisement, a message from the competitor (via WhatsApp, Facebook, etc.), or a photo of the physical product with a marked price.
- We will match the competitor's price and offer an additional discount of £10 or 10%, whichever is lower.
Terms and Conditions for Price Match Guarantee:
- We will match prices with any retailer based in Gibraltar.
- We will match the prices of any stocked product (excluding delivery, installation charges, product protection plans, or other services) offered on identical terms, subject to our ability to verify the price and stock availability.
- The product must have the same model number as ours.
- Both we and the competitor must have the product in stock and ready for purchase.
- We reserve the right to forfeit this price match guarantee in cases where fraud is suspected.
Retailers are expected to openly display or label prices on all products and provide a quote upon request.