Free same day delivery for orders placed before 5pm (Mon-Fri)
At a glance:
At Gadget Station, we offer convenient and efficient delivery options to ensure that you receive your order in a timely manner. Our delivery service is designed to provide a seamless experience for our customers, allowing you to enjoy your new purchases as quickly as possible.
Free Delivery: We are pleased to offer free delivery on all orders. This means that you can enjoy the convenience of having your items delivered right to your doorstep without any additional cost.
Fast Delivery: We strive to provide fast delivery service and for majority of orders, we aim to deliver within 2 hours.
Order Cut-Off Time: To ensure that your order is processed and delivered on time, please place your order before 5pm. Orders placed after this time may be processed on the next business day.
Weather Conditions: Please note that delivery times may be subject to weather conditions. In the event of adverse weather conditions, there may be delays in the delivery of your order. We appreciate your understanding and patience in such circumstances.
Weekends: Please note that we do not offer delivery on Saturdays and Sundays. Orders placed on weekends will be processed on the next business day.
Public Holidays: Orders placed on public holidays may be processed on the next business day. We apologise for any inconvenience this may cause and appreciate your patience.
Exclusions: Our delivery service is available for most products, excluding collection only items. Please note that certain products may have specific delivery restrictions due to their nature or size (for example, Air Conditioning Units and Gaming Chairs). If you have any questions or concerns about the delivery of a specific item, please contact us for assistance.
Thank you for choosing Gadget Station. We are committed to providing you with a seamless shopping experience, from browsing our wide range of products to the timely delivery of your purchases. If you have any further questions or need assistance, please don't hesitate to contact us.
Any inquiries? Contact Us
We are here to assist you in maximising the benefits of your product. If you have any questions or need help with the setup, please reach out. Our knowledgeable staff is at your service to provide guidance.
Changed your mind? No worries.
Take advantage of our 14-day money-back policy. If you have a change of heart within 14 days, simply return the product to us in its original condition (unused and sealed), including all packaging, instructions, and accessories, along with proof of purchase. We will gladly offer an exchange or refund.
How to return a product:
For in-store & online purchases: Visit Gadget Shop at 73 Main Street.
Please note that we reserve the right to inspect returned goods before completing an exchange or refund.
Exclusions from our 14-day money-back policy:
Certain products cannot be returned due to their nature:
The 14-day money-back guarantee is separate from and in addition to the consumer's legal rights.
Faulty product? We've got it covered.
While we strive to ensure everything works perfectly, if it doesn't, we're here to help find the best solution. Most of our products are covered by a minimum 1-year warranty. If there is a problem within the first 12 months (or any extended warranty period) not caused by you, we will contact the manufacturer to fix, exchange, or refund. The duration of such requests depends on individual manufacturers and their warranty terms. Keep your original receipt as your warranty.
If your product has a problem:
For in-store & online purchases: Visit Gadget Shop at 73 Main Street.
We reserve the right to inspect returned goods before completing an exchange or refund. If we confirm a manufacturer's fault, we will repair or replace as per the manufacturer's terms. If we cannot offer a repair or replacement, we will issue a refund. If we are unable to verify the fault, goods may need to be sent to the manufacturer for confirmation. The duration of such requests depends on individual manufacturers and their warranty terms. If the fault is not a manufacturer's fault, we may offer a chargeable repair service.
All returns must be accompanied by the original proof of purchase and complete accessories, instruction manuals, and software, whenever possible, in its original packaging.
For storage products or devices holding internal information, customers are responsible for backing up and erasing data before returning the device. We cannot be held responsible for any loss of data.
You won't find a lower price elsewhere. If you happen to find one, we'll not only match that price with any other local retailer but also offer an additional discount. There are two ways to qualify for our price match guarantee:
1. Prior to making a purchase with us:
If we deem the competitor's price to be invalid:
We recommend that you make the purchase from the competitor, provide us with proof of purchase (receipt), and we will issue you store credit equivalent to £10 or 10%, whichever is lower.
2. After making a purchase with us:
If you find the same product at a lower price with another retailer within 7 days of your purchase, please follow these steps for a refund of the price difference:
Terms and Conditions for Price Match Guarantee:
Retailers are expected to openly display or label prices on all products and provide a quote upon request.
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